![]() ![]() All products must be returned in new resaleable condition, in the original boxes to ensure full credit.Enclose a copy of the original invoice. ![]() The item must be shipped back with care as not to be received damaged.All returned merchandise must be in its original carton or packaging to be eligable for a refund. Please DO NOT throw away the original packaging your order came in.Keep the Return Tracking Number (RMA#) from the package you are returning to ensure that the package is returned to the warehouse.A Return Authorization Number (RMA #) is required before any replacement claim will be accepted.Only items originally purchased within 30 Days from the date of delivery will be considered for return. All returns must be called in or emailed in advance and given a Return Authorization Number (RMA #).Due to the nature of some products we are unable to accept returns for them.Orders canceled after shipping from Your Grow Depot’s facilities are subject to a 20% restocking fee, which covers the incurred costs associated with managing returns. When a new order is placed Your Grow Depot immediately expends energy, time, and care toward the completion of the ordered product(s). Any merchandise returned without a RMA or any merchandise returned freight collect is subject to being refused. Return shipping and insurance charges are the responsibility of the customer. Please call 1-888-854-GROW or email for a Return Merchandise Authorization number (RMA) before shipping the product(s) back to us. All returns must be called in or emailed in advance. "New condition" means that the product is in the same condition as it was received in. allows returns on products that are in new condition and are returned in the original packaging within 30 days of purchase. ![]()
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